Two (2) half day workshops
One (1) full day workshops available.
"Catch people doing something right"
-- Ken Blanchard, The one-minute manager
In this workshop your team will learn what is good Customer Service, gain a better understanding that a customer (client) is the most important person in the organization and how to "WOW" their customers.
Knowing what is expected gives you the desire to improve.
Become reliable and responsible to yourself and to your customers.
Automatically have care and a willingness to help customers.
Happier customers become repeat customers.
Happy workers exceed customers expectations.
Catch people doing things a little better, faster and different.